Understanding and Automating your Order-to-Cash Process
- Tayler Harris
- Feb 1, 2016
- 1 min read
Updated: Jul 15, 2022

What Is O2C?
O2C, or order-to-cash, is a term that refers to the business processes that involve
receiving and processing customer sales, also referred to as customer orders.
The process involves a customer entering in or filling out an order for a product or
service from your company. Then, your business can begin to fulfill the order(s),
invoice for them and collect payment from the customer.
How Does Automating O2C Help you?
According to order-to-cash.net, customers can see a 30% ROI and reduce their overall
O2C processing costs by 35%, if they would outsource certain services like their
credit analysis and processing, order processing, logistics and delivery, billing and
collections, and transaction automation.
Amalto’s e-Business Cloud Solution provides a business processes analysis that also
comes with ongoing monitoring and proactive support. The e-Business Cloud
leverages Amalto’s b2box product, which is a B2B integration server, to facilitate the
exchange of all electronic documents with trading partners and customers, automating
processes like order processing and accounts receivable by allowing you to invoice all
of your customers automatically (whether they are currently able to receive electronic
invoices or need other accommodations). You can now easily streamline your order
processing and automate sales order integration into your Enterprise Resource
Planning (ERP).
With the help of Amalto's e-Business Cloud Solution, you can automate your O2C
process and save time and money!
Discover different ways you can benefit form Amalto's e-Business Cloud Solution
and contact Amalto today.


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